Terms of service

 

Terms and Conditions  
This website (www.playandposh.com.au) is operated by PLAY AND POSH (ABN 49 433 961 665).

Please read these Terms and Conditions carefully. By using this website or purchasing products through it, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these Terms and Conditions, please refrain from using the website or placing any product orders. We reserve the right to modify, update, or remove portions of these Terms and Conditions at any time, and it is your responsibility to review these terms periodically. Continued use of the website following any changes indicates your acceptance of the updated Terms and Conditions.

Specific Terms & Conditions  
Certain products offered on the website may be subject to additional terms and conditions, disclaimers, or notices (referred to as "Additional Terms"). Please review any Additional Terms related to any product you wish to purchase. By purchasing a product from the website, you are deemed to have accepted and agreed to the applicable Additional Terms for that product.

Pricing and Product Information  
Prices and product details displayed on the website may change without prior notice. The price shown at checkout when placing your order will apply. While we make every effort to ensure that pricing and product information is accurate at the time of publication, we reserve the right to correct any errors and cancel orders placed with incorrect pricing or information. All prices are shown in the indicated currency based on your location and may not include local taxes, which may be added at the final stage of the billing process, where applicable.

Payment  
Payment methods available on the website may be updated periodically. Payment is required at the time of order placement. You must provide accurate payment information and confirm that you are authorized to use the payment method provided.  
Any taxes or duties required for your order are your responsibility and must be paid in addition to the product and shipping costs.

Delivery  
We offer shipping to many countries, and shipping costs are included in our pricing unless otherwise stated. We strive to dispatch orders promptly but do not guarantee specific delivery dates. Customs requirements or other factors may cause delivery delays.

Upon delivery, you may be required to provide proof of identity and sign a receipt for the product. If delivery is attempted unsuccessfully, the product may be held at a nearby delivery service location, and it will be your responsibility to retrieve it.

We reserve the right to cancel orders if delivery cannot be made due to invalid addresses, restricted access, or failure to collect the product within 15 days after notification. In such cases, we will refund the product price minus any applicable packaging and handling fees.

We may make partial deliveries of your order, and any delays do not release you from your obligation to pay for the products. If we are unable to deliver a product after accepting your order, we will notify you and refund any payments made for the undelivered product. 

Orders  
Once an order is submitted, it cannot be modified or canceled without our consent. If we allow modification or cancellation, you will be responsible for covering any costs incurred. We reserve the right to reject or limit any orders and will notify you in such cases. Orders made for the purpose of promoting counterfeit products will be canceled, and any payments will be refunded.

AI-Generated Content
Some visual and written content on this website may be partially or fully generated using artificial intelligence tools. This includes imagery used for creative/editorial purposes. These visuals are for representational use only and do not depict real individuals unless otherwise stated.

Liability and Disclaimer of Warranties  
To the extent permitted by law, we disclaim all warranties related to the website and products, including implied warranties of merchantability and fitness for a particular purpose. Our liability is limited to the replacement or repair of defective products, or a refund of the purchase price, at our discretion. We are not liable for indirect or consequential losses, loss of income, data, or any other losses resulting from the use of the website or products. These limitations do not apply to deliberate misconduct or fraud.

Products Damaged in Transit  
You are responsible for inspecting products upon delivery. If damage occurs during transit, you must notify us within 7 days of receiving the product. Failure to report damage within this timeframe will be considered acceptance of the product in good condition.

Returns and Refunds  
Our Returns Policy applies to all returns and refunds. If we suspect the products were purchased for unauthorised use or research purposes, we may decline the return or refund. This policy does not override any rights guaranteed by law.

Website Content and Product Designs  
The website and its contents, including text, images, and graphics, are protected by intellectual property rights owned by us or our licensors. You may download and print materials for personal use, but any other use requires our written consent.  
You agree not to replicate or use the website or its contents for unlawful purposes or to violate our rights. Any suggestions you provide regarding the website or products will become our property.

License to Use Your Posts  
By tagging @playandposh in your Instagram posts featuring our products, you grant us a royalty-free, perpetual license to use, modify, and share your content for promotional purposes. You also consent to our use of your name and likeness in connection with the Post.  
You confirm that you have the necessary permissions to share any content involving other individuals in the Post. If you wish to withdraw your permission for our use of a Post, please contact us, and we will take reasonable steps to remove it.

Privacy  
Your personal information is collected and managed according to our Privacy Policy, available on our website. While we take steps to protect your data, internet transmissions are not always secure.

Indemnity  
You agree to indemnify us for any losses, damages, or costs resulting from your violation of these Terms and Conditions or any unlawful use of the website.

Applicable Law  
These Terms and Conditions are governed by the laws of NSW, and you agree to submit to the non-exclusive jurisdiction of the courts of NSW.

Contact Details  
For any questions regarding these Terms and Conditions, please contact us at hello@playandposh.com.au